12 Myths About Customer Loyalty

12 Myths About Customer Loyalty

Customer loyalty: the ability to acquire and retain repeat customers. Whether you manage a small local diner or a large global corporation, customer loyalty is important to you and it should not be overlooked. Today we are going to put to rest 12 customer loyalty myths in order to help your business better promote customer […]

How to Solve the Biggest Problems With Customer Retention

how-to-solve-biggest-problems-customer-retention-passkit-blog

Is customer retention something your boss is always bugging you about? Are you having problems retaining customers? Are you trying to expand your current loyal customer base? Harvard Business School studies have shown that ‘increasing customer retention rates by 5% increases profits by 25% to 95%.’ Now that’s something to get excited about! Assuming that […]