A blog about mobile wallet, beacons, and the Internet of Things
ChatBots – Everyone’s talking about them, and more and more companies are starting to use them. In fact, 80% of businesses want chatbots by 2020. Facebook Messenger has been luring brands and developers to its platform to create bots and that’s working great. But, what is a ChatBot? Are there real benefits to using […]
Is customer retention something your boss is always bugging you about? Are you having problems retaining customers? Are you trying to expand your current loyal customer base? Harvard Business School studies have shown that ‘increasing customer retention rates by 5% increases profits by 25% to 95%.’ Now that’s something to get excited about! Assuming that […]